What is conversational AI?
Conversational AI refers to systems that simulate human-like dialogue through speech or text. It includes chatbots, virtual assistants, and the voice agents that handle customer support, appointment booking, outbound calling, and other real-time interactions.
What is an example of conversational AI?
A voice agent that answers a support call, verifies the caller's account, reschedules an appointment, and escalates to a human only when needed, all without human intervention, is conversational AI combining ASR, a language model, and TTS into one real-time system.
How does conversational AI work?
Traditional conversational AI stitches together ASR, a language model, and TTS, usually in a real-time pipeline like LiveKit or Pipecat.
How does ai-coustics help conversational AI?
Conversational AI is ai-coustics' primary focus. Our Quail family sits at the input of voice agent pipelines, cleaning callers' audio before it reaches ASR or a speech-to-speech model. Quail VAD adds precise turn-taking, and Quail Voice Focus isolates the main speaker so the agent never reacts to background voices. It's the real-time layer that makes conversational AI actually work outside the lab.
