Question 1

Can I test before subscribing?

Accepted Answer

Yes, you can test ai-coustics SDK for 30 days from the account creation for free, including in production. Simply create an account on our Developer Platform, generate a key and follow guides and examples from our documentation to get started.

Question 2

Can I test the SDK in production during the trial?

Accepted Answer

ai-coustics allows unlimited production testing during the 30 day evaluation period.

Question 3

Are there any limitations to the free trial?

Accepted Answer

You can test freely in production without any limits to created keys or processed minutes, for the first 30 days from account creation. After that you’ll have to sign up for one of our monthly plans or contact us to discuss Enterprise pricing.

Question 4

What happens if I go over the minutes, does it stop working?

Accepted Answer

The SDK will continue to work even if you exceed your monthly minute allowance. We will notify you when you’re approaching the limit. If you go over your monthly minutes we will reach out and gently remind you to upgrade your plan or discuss Enterprise pricing.

Question 5

Can I do usage-based billing instead of set subscriptions?

Accepted Answer

We offer fixed monthly plans for predictable pricing. For volumes above our standard tiers, we offer custom enterprise agreements that include pay-as-you-go tiered pricing.

Question 6

How is usage measured?

Accepted Answer

Usage is calculated based on the duration of the audio in minutes processed by the engine. For example, if your application is open for 1 hour but you only process 10 minutes of conversation, you are deducted 10 minutes from your quota.

Question 7

Can I monitor my usage?

Accepted Answer

The beta version of self-service SDK usage monitoring is available on Developer Platform. If you have any questions about your usage or billing, please reach out to us via Discord or contact support.

Question 8

Do you offer monthly and annual billing?

Accepted Answer

Yes, we offer subscription packages with monthly and annual billing. The yearly pricing includes a 10% discount.

Question 9

How can I manage my subscription?

Accepted Answer

Subscriptions and payments are managed through Stripe. You can access your billing settings, manage your plan, change payment method or generate an invoice in Stripe customer portal. You can also upgrade your plan directly from Developer Platform.

Question 10

Do I need a credit card to start?

Accepted Answer

No, you don’t need to provide any card to test for free for the first 30 days.

Question 11

Is there a minimum contract period?

Accepted Answer

No, our plans renew on a monthly or annual basis and you can cancel at any time.

Question 12

Can I get a custom quote?

Accepted Answer

Yes, if you’re interested in a custom quote for a larger volume of minutes, please reach out to us directly.

Choose your plan

$135

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$540

Contact us

$135

$360

$540

Contact us

$135

$360

$540

Contact us

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Bring real-time audio intelligence into your voice AI stack

Bring real-time audio intelligence into your voice AI stack

Bring real-time audio intelligence into your voice AI stack

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