What is interfering speech?
Interfering speech is any speech in a recording that isn’t the primary speaker. It is any unwanted speech and can come from background speakers or media.
What is an example of interfering speech?
An agent’s question overlaps with a TV in the caller’s background, and the automatic speech recognition (ASR) system transcribes the TV instead of the caller.
How does interfering speech work?
Interfering speech, if not addressed, shows up in the transcript alongside the main speaker whether that’s desired or not, which can pull a voice agent’s attention mid-turn, corrupt what it thinks the caller said, or trigger a false barge-in.
How does ai-coustics address interfering speech?
Interfering speech is one of the dimensions scored by Tyto; as of Tyto 1.1, it merges live background talkers and background media into a single score.
