ai-coustics GmbH uses a limited number of third-party sub-processors to help us provide our Service. This page lists them and is kept up to date independently of our privacy policy, which governs how we handle personal data generally. This page does not itself create or modify any contractual commitment.
Customers with a data processing agreement are notified before a new sub-processor starts processing, and can object.
Sub-processor | What for | Data | Location and transfer mechanism | Date added |
|---|---|---|---|---|
Amazon Web Services | Hosting, database, queues | All backend data | Frankfurt, Germany (eu-central-1) — inside EEA | 1 September 2026 |
Usercentrics | Consent management | Consent choices, IP address, user agent | Germany — inside EEA | 1 September 2026 |
Cloudflare | CDN, DDoS and bot protection | Request metadata, IP address | Global edge network | 1 September 2026 |
Clerk | Authentication and user directory | Email, name, sign-in metadata | United States — Standard Contractual Clauses | 1 September 2026 |
Stripe | Payments and invoicing | Billing name, email, address, card metadata | United States and Ireland — Standard Contractual Clauses | 1 September 2026 |
Metronome | Usage metering and invoicing | Account identifiers, usage records | United States — Standard Contractual Clauses | 1 September 2026 |
PostHog | Product analytics, error tracking, session replay, usage reporting | Pseudonymous and account-linked usage, session recordings across our sites, account and billing records | EU Cloud, Frankfurt — inside EEA | 1 September 2026 |
HubSpot | Customer relationship management | Contact and onboarding details | EU data region — inside EEA | 1 September 2026 |
Soniox | Speech-to-text in the playground | Playground audio and transcripts, processed in transit and not stored | United States — Standard Contractual Clauses | 1 September 2026 |
Modal | Compute for the call analysis demo | Uploaded call audio, processed in transit and not stored | United States — Standard Contractual Clauses | 1 September 2026 |
Mintlify | Documentation hosting and docs assistant | Site usage, assistant questions | United States — Standard Contractual Clauses | 1 September 2026 |
Framer | Marketing website hosting | Site usage | United States — Standard Contractual Clauses | 1 September 2026 |
Vimeo | Embedded video | Playback requests | United States — Standard Contractual Clauses | 1 September 2026 |
YouTube | Embedded video | Playback requests, IP address | United States — loaded by your browser only after you consent | 1 September 2026 |
The two video services are different in kind from the rest. We do not send them anything: when a page contains an embedded player, your browser contacts them directly, which is enough for them to see your IP address. They load only after you consent.
Our sites also load fonts and script libraries from public content delivery networks. Those providers do not process anything on our behalf, so they are not listed above, but your browser does contact them and they can see your IP address. Every one of them is named in our cookie policy, with what it stores and for how long.
Transfers outside the European Economic Area rely on the European Commission's Standard Contractual Clauses. You can request a copy at privacy@ai-coustics.com.
Cookies and other storage set on our websites are listed separately on our cookie policy.
Questions about this list: privacy@ai-coustics.com.
