What is Tyto?
Tyto is ai-coustics’ Audio Insight model: it scores the acoustic conditions of a call – noise, reverb, loudness, interfering speech, packet loss and codec degradation – to inform when audio conditions are likely to cause voice agent failure.
What is an example of Tyto?
A team runs Tyto over an archive of support calls and finds that a spike in failed transcriptions traces back to network packet loss, not a change in caller behavior. In a live call, Tyto flags rising interfering speech in real time, triggering Voice Focus to isolate the primary speaker before the agent responds.
How does Tyto work?
Tyto listens to a short window of audio and outputs a Tyto Risk Score between 0 and 1 across six Tyto Dimensions, predicting how likely that audio is to cause a failure downstream in voice activity detection (VAD), turn-taking, speech-to-text (STT) or a speech-to-speech model. It runs in real time, scoring a call as it happens, or in post-call mode over a stored recording.
How does ai-coustics use Tyto?
Tyto is ai-coustics’ first Audio Insight product and the first release in its audio intelligence category.
