Related to the use of ai-coustics
To use our website and services, we need to collect certain data from you. Be assured, it is ai|coustics’s policy to fully respect your privacy regarding any information we may collect from you. Please be aware that by using our website and services, you agree to give ai|coustics permission to process and store the data uploaded as described in this privacy policy.
If you have questions about deleting or correcting your personal data, please contact us at [email protected].
ai-coustics.com (”ai|coustics”, ”we”, ”us”, ”our”) is an (audio) speech enhancement service, owned and operated by ai-coustics GmbH.
As a registered user of our ”Service”, you (”you”, ”your”) can upload audio, video, image, and text files, and other data or information (together, ”Content”) and encapsulate them in ”Processing Jobs” on our ”Website” ai-coustics.com.
ai-coustics GmbH is a data controller for the purposes of the applicable data protection legislation respecting the data it gathers from you and other users of our Website and Services.
This privacy statement sets out how we will deal with any data which can personally identify you or which can be used together with other information we are likely to have access to identify you (“Personal Data”).
ai|coustics is compliant with the General Data Protection Regulation of the European Union. Not only is this strict and transparent regulation applied to our EU customers, but it is also applied to all our customers worldwide. This ensures a higher degree of protection of our customers’ personal data.
ai|coustics does only work with EU companies and partners who comply with the GDPR regulation themselves, or with US-American companies who comply with the EU-US Data Privacy Framework.
We provide a Data Processing Agreement for paying ai|coustics customers which process personal data of third parties on request.
Where you have ordered or contracted with us for any Services, including affiliate program, we may also be provided with your personal data via organizations we interact within the relevant sector, such as our billing providers. We only use this data to deliver our Services.
We do not process any special categories of data (also commonly referred to as “sensitive personal data”).
The below list sets out why we process your data, as well as the data processing conditions we rely on when processing this data.
When using our Service, you fully retain any rights that you have with regard to your Content, including copyright.
We will not share your Content, or metadata associated with or generated from your Content, with third parties without your permission. We might occasionally share statistical data concerning the Processing Jobs of our users with third parties, but if we do so, the data will be presented in an aggregated form that is not ascribable to an individual user.
Your Processing Jobs and any associated audio or video files will be permanently deleted from our servers including all its metadata and possible data from external services after 21 days for audio data and 7 days for video data. We will, however, keep billing metadata associated with your Processing Jobs in an internal database (how many hours of audio you processed).
Moreover, we might store selected audio and video files (or excerpts thereof) from your Content in an internal storage space for improving our audio processing algorithms.
Other information like Presets, connected external services, account settings etc. will be stored until you delete them or when your account is deleted.
If you delete your account, we will also delete all of your personal information. However, please note that: there may be a delay before this information is deleted from our servers and our backup server; our legal obligations might require us to retain some information.
ai|coustics discloses personally identifying or potentially personally identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information to process it on ai|coustics’s behalf or to provide services available at ai|coustics’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside your home country. By using ai|coustics’s websites, you consent to the transfer of such information to them.
ai|coustics will not rent or sell personally identifying or potentially personally identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, ai|coustics discloses potentially personally identifying or potentially personally identifying only in response to a subpoena, court order or other governmental request, or when ai|coustics believes in good faith that disclosure is reasonably necessary to protect the property or rights of ai|coustics, third parties or the public at large.
ai|coustics takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally identifying and personally identifying information.
All data we collect is securely stored on servers located within the European Economic Area, specifically in the Netherlands and Germany.
A cookie is a small file of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.
We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Cookies we or our third-party partners place may fall under one of the following purposes:
Our website uses cookies for the following purposes:
We include links to third-party applications, websites, products, or services on our Website for your convenience and information. Where we provide a link, it does not mean that we endorse, make representations or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Our Services are not intended for children under 16 years of age.
If we learn that we have collected personal information on a child under 16 years of age without first having received the authorization of a parent or guardian. We will take the necessary measures to delete that information within a reasonable timeframe.
You have the right to receive confirmation whether your personal data is being processed by us, as well as various other information relating to our use of your personal data. You also have the right to access your personal data which we are processing. Furthermore, you can exercise the right in a variety of ways, and the easiest way for you to do this is likely to be contacting us at the email address detailed at the bottom of this privacy statement.
You have the right to require us to rectify any inaccurate personal data we hold about you. You also have the right to have incomplete personal data we hold about you completed, by providing a supplementary statement to us.
You have the right to restrict our processing of your personal data where:
Where any exercise by you of your right to restriction determines that our processing of particular personal data is to be restricted, we will then only process the relevant personal data in accordance with your consent and, in addition, for storage purposes and for the purpose of legal claims.
You have the right to receive your personal data in a structured, standard machine-readable format and the right to transmit such personal data to another controller.
You have the right to require we erase your personal data which we are processing where one of the following grounds applies:
In the case of ai|coustics being acquired, either in whole or in part, or in the unlikely event that ai|coustics goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by the third party. You acknowledge that such transfers may occur and that any acquirer of ai|coustics may continue to use your personal information as set forth in this policy.
Although most changes are likely to be minor, ai|coustics may change its privacy policy occasionally, and in ai|coustics’s sole discretion.
ai|coustics encourages visitors to frequently check this page for any changes to its privacy policy. Your continued use of this site after any change in this privacy policy will constitute your acceptance of such change.
Name and address of the controller:
ai-coustics GmbH
Rosenthaler Str. 38/4
10178 Berlin, Germany
Email: [email protected]
Twitter: @ai-coustics
Please do not hesitate to contact us regarding any matter relating to our privacy policy!